Strategic Plan

Rationale for the Strategic Plan

African Family Services was established in 2015 as a response to the recognised unmet demand for culturally sensitive support services by the rising population of African-Australians living in Victoria.

In 2016, the Australian Bureau of Statistics reported that the number of people born in Africa living in Victoria had risen to 94,520; recording a 15% rise from 81,727 as reported in 2011.

Overtime, socio-economic integration challenges within our community have become undeniably visible and the need for AFS support services inevitable. The journey of migrants to effective integration in Australia is always long and characterised by various challenges. In early 2018, the Victorian Government and Victoria police, in the wake of the negative media reporting of the African- Australian youth, acknowledged that issues facing the African- Australian community in Victoria were driven by social disadvantage, lack of employment opportunities and challenges in understanding and accessing support services.

Therefore, we endeavour to advocate for and empower the African-Australian community to enable individuals and families to become thriving active members recognised for their various positive contributions to the wider Australian community. This strategy plan is a snapshot of African Family Services’ overall vision and goals for 2018- 2023.

Capacity Building

  • Foster ongoing engagement through individualised support, collective work and educational workshops.
  • Diversify capacity building frameworks to incorporate inclusive and practical strategies.
  • Provide training, advisory and consultation to service providers.
  • Embed a bottom-up approach to AFS’ service delivery model.
  • Participate in ongoing community engagement to capture and collate real-time evidence-based data on socio-economic integration issues.


  • Build on brand awareness through collaboration in projects and programs.
  • Attract long term partnerships that support and advocate for empowerment initiatives within the African-Australian community.
  • Continue building on what works with existing services.
  • Invest in relationships that encourage best work practices that are inclusive and accessible to all community members in Australia.

Leadership & Advocacy

  • Invest in the African-Australian community’s strengths.
  • Raise awareness and advocate for diversity in leadership roles.
  • Encourage and create platforms that place African-Australian women and young girls in leadership roles and in the fore-front of socio-economic integration discussions.


  • Play an active role or contribution to research and consultations that influences emerging policy development.
  • Collaborate with existing and new partners in the government, corporate, philanthropy and social sectors through community engagement strategies.
  • Ensure a holistic approach to the interwoven nature of the multiple issues that lead to disadvantage.

Creating opportunities to thrive

Creating opportunities to thrive

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African Family Services

Update: Given the state of COVID-19, African Family Services will continue to operate remotely. Please contact us for face-to-face meeting arrangements.
We acknowledge that our office is on the lands of the Boonwurrung and Wurundjeri Traditional Owners of the Kulin nation.

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