Our Team

“Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilization work.” – Vince Lombardi.

Meet our team members who, with their dedication and hard work, have made a huge difference for the community. For us like Henry Ford says, coming together is the beginning, keeping together is progress and working together is a success.

Toya Ricci

Administration & Outreach Coordinator

Looking for liaising with the entire AFS network alongside seeking assistance in administrative and supportive works, then I am your go-to! I work as support for the directors to assist with administrative tasks, research, reporting and liaise with team members to support them. My passion to support people and work with people from diverse backgrounds makes me the best fit for AFS.


Speciality Area

  • Extensive experience with NFPS
  • Community engagement campaigns
  • Communications and design
  • Project management
  • Research and many more areas

Shafaq Naz

Media & Marketing Officer

With a decade of creatives and marketing experience, my passion for Marketing can be traced back to my pre-professional days. I have been on marketing path since the beginning & love to get people excited about what I am excited about; Right now, it is the AFS! My role is to create and implement strategic marketing plans alongside working with the Directors to create AFS communication architecture.


Speciality Area

  • Strategy & implementation
  • Digital Marketing
  • Engagement Campaigns
  • Research and reporting
  • Designing & development


Leadership Support

Having extensive skills and experience in senior management positions at the Commonwealth Department of Employment, Education and Training, I aim to bring about positive developments within the organization. My rich history in a range of public sector management positions and grant management experience has made me a valuable member of the AFS team since joining in 2019.


Speciality Area

  • Leadership
  • Grant management
  • Administration
  • Public sector management
  • Training and development

Donah Kirabo

Community Engagement Officer

Having years of experience in community engagement and support services, I am a highly connected and enthusiastic member of the community working for the community. My role at AFS is to develop and deliver strategies aimed at communicating information and organizing referrals to specialist support services when required.


Speciality Area

  • Community engagement
  • Support services
  • Health and wellbeing
  • Community building webinars
  • Secondary consultancy arrangement

Mercy Kaiyoni

Service & Partnership Officer

With extensive experience in stakeholder engagement and partnerships, I bring an authentic understanding of diversity. At African Family Services, I am working towards collaborative best practice in Covid-19 responses across social services. I am your best contact for Inter-agencies collaboration and an information hub regarding AFS stakeholders.


Speciality Area

  • Law and Advocacy
  • Project management
  • Inter-agency collaboration
  • Client Services
  • Research

Leylo Ahmed

Management Trainee

Having a passion to learn, I am a self-motivated trainee who is quick and eager to progress. I come with a wealth of knowledge about social services and love to help others. My role at AFS involves liaising with all team members and assisting them to achieve their goal alongside expanding my knowledge about the industry dynamics.


Speciality Area

  • Youth engagement
  • Community workshops
  • Research
  • Social service
  • Health and wellbeing

Huu Loc Nguyen (Loc)

Client Services & Case Management

Having a passion to work with people of culturally and linguistically diverse backgrounds, I work in the Client Services team at AFS with a prime focus on case management projects and community development. I have experience working with young people and I also volunteer at the Asylum Seeker Resource Centre and MiCare Aged Care Services. I wish to bring a positive change for the community with my work.


Speciality Area

  • Social Work
  • Youth community engagement
  • Client services
  • Case management
  • Research and reporting

Melvi Saji

Client Services & Case Management

With a background in social work and psychology, I am part of the Client Services team at AFS. Social justice, human rights and respect for all persons are my core values and I have a particular interest in women’s issues and family violence. My role at AFS involves case management, client intake and assessment, liaising with external services for client needs, undertaking research and supporting students on placement.


Speciality Area

  • Social work
  • Psychology
  • Client Services
  • Case management
  • Project work

Community Engagement & Outreach Support Team

Case management & Client Service Team

Leadership Support & Students

Contact Us

African Family Services

Update: Given the state of COVID-19, African Family Services will continue to operate remotely. Please contact us for face-to-face meeting arrangements.
We acknowledge that our office is on the lands of the Boonwurrung and Wurundjeri Traditional Owners of the Kulin nation.

Connect With us via

Get in touch

We are here for you. Send us an email through the contact form below and we will respond as soon as possible.